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Laboratory
Research
Use Only

You must be at least 21 years old and accessing this site in a professional research capacity.

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  • Compliance-gated access
  • Not for human or animal use
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Disclaimer: All products sold by BH RUO are strictly intended for laboratory research use only. They are not approved by the FDA and have not been evaluated by the FDA for safety or efficacy. They are not approved for human or animal consumption, or for any form of therapeutic or diagnostic use. We do not provide usage instructions, dosing guidelines, or advice regarding the application of our products.

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BH RUO

Contact Us

BH RUO provides support for qualified laboratory customers and prospective research buyers. Our team can help with product documentation, order status, wholesale requests, and research-material records. All BH RUO products are supplied strictly for in-vitro laboratory research use and are not for human or veterinary consumption.

Support hours and response time

Our standard support hours are Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time. Messages received during business hours are reviewed as promptly as possible. We aim to respond within one business day; more complex documentation, shipping, or account matters may require additional review before we can provide a complete answer.

For the quickest resolution, include a concise description of your question, the relevant product or batch number, and any supporting order details. Do not send sensitive laboratory information unless it is necessary for the request.

General support

For website, account, order-status, or general purchasing questions, contact support@bhruo.com. If your question concerns an existing order or a specific lot, include the order number in your message. This helps us locate the correct shipment and research-material record without delay.

General support can assist with order confirmation, address corrections before dispatch when feasible, shipment status, and routine policy questions. Our team cannot provide medical, clinical, veterinary, diagnostic, therapeutic, dosing, or personal-use guidance.

Bulk and wholesale inquiries

Universities, contract research organizations, and commercial laboratories seeking volume purchasing, custom lyophilization, custom fill volumes, or approved-account terms should contact bulk@bhruo.com. Please include your organization, requested materials, projected quantities, timing, and whether an NDA or account review is needed.

Bulk requests are evaluated for availability, account eligibility, and consistency with our research-use-only requirements. A request for a quote is not a commitment to supply, and custom-format discussions do not alter the material’s intended laboratory-research status.

Laboratory and CoA questions

For Certificates of Analysis, batch traceability, or batch documentation, contact lab@bhruo.com. Provide the full batch number exactly as printed on the label. For order-linked requests, include the order number as well. The laboratory support channel can help identify the appropriate batch documentation and explain the fields shown on it.

Documentation is provided to support research traceability. It does not certify a product for human, veterinary, clinical, diagnostic, or therapeutic use, and it does not replace your laboratory’s own qualification procedures.

Mailing address

BH RUO

1309 Coffeen Avenue STE 1200

Sheridan, WY 82801

Please contact support before sending correspondence, materials, or returns. Returns require prior authorization and must follow the applicable returns process. Do not send opened research materials to this address.

Send us a message

Send us a message

Include the product and lot number where relevant so we can pull the right documentation on the first reply.

Do not include confidential protocol details. Submissions are handled per our Privacy Policy.

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FDA Disclaimer

All products sold on this website are intended for research and identification purposes only. These products are not intended for human dosing, injection, or ingestion.

The statements made within this website have not been evaluated by the US Food and Drug Administration. The statements and the products of this company are not intended to diagnose, treat, cure or prevent any disease. All products are for laboratory developmental research USE ONLY. Products are not for human consumption.

BH RUO is a chemical supplier. BH RUO is not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic act. BH RUO is not an outsourcing facility as defined under 503B of the Federal Food, Drug, and Cosmetic act.

The products we offer are not intended for human use. They are intended for in-vitro and pre-clinical research purposes only. The customer acknowledges that there are risks in the handling, use, and distribution of these products, and certifies that it has the proper equipment, facilities, and personnel for managing those risks. And the customer knowingly accepts these risks.